Services
Cut Costs And Reduce Workload
With Our Done-For-You Store Management Services
Are you spending too much time working IN your business, instead of ON your business? Or are you frustrated about paying wages for staff, when you have to constantly follow up on their work personally anyways?
What happens if your staff keeps dropping the ball and one day customers start leaving negative reviews?
You can reliably delegate all the time-consuming, repetitive tasks in your Amazon or Shopify store to our team of expertly trained VAs. You do not have to invest any time into recruiting or training new staff on your own, besides showing us some of the unique processes in your business. And you benefit from lower labour costs with our offshore VAs.
Amazon Store Management
- Seller Central Account Registration, Verification & Setup
- Customer service
- Email Inbox Management
- Feedback Management
- Refund and Return Management
- A – Z Claim Management
- Order Processing
- Tracking ID Uploads
- Inventory Management
- Account Health Checks
- Sales Reporting
- Refund Reporting
- Amazon Fee Reporting
- Creating and Uploading Business Invoices
- Inventory Loader Upload
- Supplier Communication
- Product Research
- Supplier Research
Shopify Store Management
- Customer Service
- Email Inbox Management
- Feedback Management
- Refund and Return Management
- Chargeback Management
- Order Processing
- Inventory Management
- Creating and Uploading Business Invoices
- Supplier Communication
- Product Research
- Supplier Research
Verification and Registration
We make sure your online store is set up for success from the very beginning by helping you navigate Amazon’s registration and verification process.
Inventory Management
We make sure you have up-to-date listing & reporting on how much inventory you have and push you to achieve stronger inventory turnover.
Customer Support
We keep your customers satisfied by providing friendly, prompt support that keeps the orders coming!
Account Health
We make sure every listing is performing as well as possible and that you’re adhering to Amazon’s ever-changing policies so your account stays healthy.
Order Processing and Tracking
Every order is important! We ensure your customers can expect consistently smooth order processing and tracking.
Sales Reports
We provide sales breakdowns each week so you have an accurate picture of how your online store is doing.
Profit Margin Calculations
We ensure your store is profitable and your items are properly priced by providing you with monthly sales and profit calculations.
Refund Management
When a product is defective or a customer is dissatisfied we make issuing refunds easy. We also provide refunds analysis and reports each month.
Feedback Management
We manage customer feedback and gather insights so we can keep customer satisfaction as high as possible and showcase it to potential customer.